Describe a recent engagement. What role did you play? How did the end result impact the client organization?
I recently completed my second engagement at a major healthcare service provider for their IAM program. My role was that of adviser to the IT security management and subject matter expert loaned to the finance department. The end result has provided the organization with three potential paths to implementing a centralized and comprehensive IAM program based on the funding received for 2016.
Is there a recent technical advancement that you are excited to deploy?
In pursuit of a “best place to start” for a recent client, I have looked closely at NetIQ Identity Manager, Identity Access Review, and Identity Vault. While Micro Systems recommends putting up Identity Manager first, I am convinced that for organizations that lack an entitlement catalogue or defined RBAC, putting Identity Access Review up as a temporary standalone will provide the best time to benefit for the customer.
What are you known for professionally? What do you have a knack for?
I am known professionally for building government messaging, document and content management, and identity management systems. I have a knack for getting funding and talented people to work with me.
Who have you worked with in the past? And what have you done for them?
I spent 20 years working in various capacities and departments for the State of Minnesota and the Minnesota State College and University system. I built the first email systems in the state for Public Safety, Human Services, and Education. I created a SAN for the Department of Education and cleaned up their email system. From there I went on to the state Mail*Hub, managing over 3,000 state, county, and quasi government systems using the state ISP.
I was assigned and delivered the first (and current) IAM solution for the Minnesota state portal and built a statewide IAM utility from scratch. I obtained the funding, identified and obtained the first customers and acted as project manager, product manager, technical team lead, and finally, operations manager for four years.
I led the development of a statewide document and content management solution based on IBM’s Filenet platform. I also led the statewide Identity and Access Management (IAM) solution implementation, from initial funding analysis through project management to end delivery. I functioned as both the technical team lead and product manager for the IAM effort. I also petitioned the state legislature for an amendment to the Minnesota Data Practices Act to allow the state to use SAN technology rather than the mandated optical disc storage. I succeeded and saved the state millions of dollars. My amendment request is the only one to have been successful to date.
I spent three years as the interim CIO for the Board of Public Defense. During my tenure I had oversight and responsibility for replacing the 15-year-old FoxPro 6 Law Office Data Base for managing cases with Gideon, a new, homegrown dotnet application. At the time I was hired, the new application had no budget left and nothing to deploy. I had it up and running with full function in seven months. It was deployed to all l0 Public Defense districts and to the Appellate office by the end of my tenure.
From there I moved to the department of Public Safety as the change and release manager for eCharging, electronic submission, and processing of criminal charges over the internet. I created a CRM for the product and increased the county participation from seven small counties to 35 counties within 10 months. I was able to include Anoka, Ramsey, Hennepin, and Dakota counties, the big four in the metro area.
Finally, I spent over two years as the IT manager for Hennepin Technical college in charge of operations, the data center, network, unified communication, and security.
What are you most passionate about professionally? What most excites you about your work and the contribution you can make?
I go by the 80/20 principle. I love 80 percent of what I do and tolerate the 20 percent I don’t love as the price of doing business. I am passionate about complex problems that involve technology and organizations. I truly love both individual research and working with and in teams to find solutions or ways to manage insoluble problems. One of my key contributions, according to years of 360o evaluations, is that I remove the obstacles for others and enable them to act. I have learned to take great satisfaction in the accomplishments of my team and associates. And by removing those barriers to action, I help make it possible for clients to move forward and flourish.
What are you passionate about personally? What do you really enjoy?
Learning new things and applying them to what I already know to come up with something new. I love Medieval poetry, Restoration plays, and modern literature. I also love new, disruptive technologies, political intrigue, and giving parties.
Where did you grow up and why aren’t you there now?
I grew up in Saint Paul and ran away to Los Angeles when I was 23. I came back here 34 years ago dragging my west coast husband with me. So I left and came back. I liked it in LA and I love it here.
Any volunteer activities you’re crazy about?
Homeless shelters. I do the homeless overflow chaperoning at Gloria Dei over Christmas. I meet so many wonderful people that it keeps me aware of how little difference there is between us all.
What is your favorite time of day and why?
Early morning. I raised children and ran a home daycare for ten years—watching the sunrise and having a quiet cup of coffee was a precious part of the day.
What is your favorite or most interesting vacation spot?
Catalina Island. It is amazing and I fantasize about living there.