How Managed Security Services Overcome the Security Skills Gap


When considering cybersecurity risks, most people focus on the increasing number of sophisticated threats or the fact that hackers are constantly discovering and exploiting new vulnerabilities. However, the greatest risk could be the lack of available professionals who have the skills to implement and manage a robust cybersecurity strategy.

Many IT skills are in short supply, but cybersecurity continues to be the area with the most serious skills shortage. In a recent survey by ESG, 51 percent of respondents said their organization had a cybersecurity skills problem, up from 45 percent in 2017. As recently as 2015, this figure was just 25 percent.

As a result of this skills gap, existing IT staff struggle under ever-increasing workloads. A lot of time is spent putting out fires and reacting to security events, making it difficult to proactively manage the security environment and conduct strategic planning and training. That’s why partnering with a managed security service provider (MSSP) makes good business sense. It enables organizations to offload the ongoing maintenance and management of security tools and gain a much-needed source of expertise.

Instead of competing for security personnel who are in short supply or scrambling to manage security with limited in-house staff, organizations can rely on the MSSP’s bench of experienced engineers. Rather than paying the high salaries that cybersecurity experts command, organizations can pay only for the services they need on a monthly basis. Recruiting and training security personnel are no longer issues, and in-house IT teams can focus on the needs of the business.

The right MSSP will also improve an organization’s security posture. In addition to greater efficiency and simpler management, organizations gain increased visibility into security threats, more in-depth analysis of security activity, and faster detection and resolution of security incidents.

Traditional managed services providers often supply basic security services, such as managed antivirus, spam blocking, firewalls, intrusion detection, and content filtering. While these services can provide value to smaller businesses that have limited expertise, larger organizations typically need specialists who can take over the management of more sophisticated security tools.

Clango provides managed security services focused on CyberArk’s Core Privileged Access Security platform. Our CyberArk Certified Engineers will remotely manage and administer Enterprise Password Vault, Central Policy Manager, and Password Vault Web Access, with the option to add other CyberArk products as your organization’s needs grow. We will apply patches and upgrades on a timely basis and perform ongoing reviews to help ensure regulatory compliance. Our efficiency tools in combination with our Hygiene Program will unlock the full power of your CyberArk implementation.

The Clango team can hit the ground running and integrate seamlessly with your in-house IT staff. You can rest assured that your CyberArk environment is operating optimally while your employees focus on achieving their business goals.

Privileged access management (PAM) is a critical part of any cybersecurity strategy, but many organizations lack the skills and resources they need for effective PAM. Clango’s managed security services can relieve the burden on your IT staff while enhancing your defenses and reducing risk.


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